GUEST REVIEWS
Discover what our guests have to say about their unforgettable stay at Castelmar Hotel
Discover what our guests have to say about their unforgettable stay at Castelmar Hotel
Mateus
What guests loved:
Da localização, tamanho e conforto do quarto, limpeza, café da manhã excelente e pronto atendimento em tudo que precisamos. O hotel é muito bom.
Areas for improvement:
Nao tenho nada a reclamar.
Flavia
What guests loved:
O hotel aparenta ter sido um prédio residencial. O quarto, na verdade, era um apartamento de sala, 2 quartos e 1 banheiro. Instalações antigas, mas funcional. A localização do Hotel é perfeita. Muitos...
Areas for improvement:
A TV do quarto principal não é Smart, o que, hoje em dia, faz a diferença. A internet oscila muito.
Matheus
What guests loved:
A localização é excelente! A região é segura e tem muitas opções de restaurantes, padarias e bares nas proximidades. O hotel conta com a opção de valet para estacionar o carro. Os quartos estavam bem ...
Areas for improvement:
O café da manhã é OK, tem opções variadas e em boa quantidade. Entretanto, senti falta de um café coado, as opções disponíveis são apenas de café de máquina que já vem extremamente adoçado.
Aline
What guests loved:
Quartos limpos, café delicioso, funcionários simpáticos.
Alexandre
What guests loved:
Localização do Hotel excelente. Fica próximo de todas as arraçoes no centro. Mercado Publico, Meseus, ao lado da Ponte Hercílio Luz.
Areas for improvement:
O Wi-Fi no quarto é fraco e a Tv não tem streaming, mas o restante é muito bom
Mikaél
What guests loved:
Acomodação ampla, limpeza, academia de boa qualidade e bom café da manhã
Areas for improvement:
Disponibilidade do cliente escolher o andar
Giezi
What guests loved:
Local, restaurante, limpeza. Capricho do chefe no restaurante. Muito bom
Areas for improvement:
Algumas bananas no café estavam um pouco passadas. Precisa mais cuidado com esses pequenos detalhes
Fabiana
What guests loved:
The room is bigger than normal, which makes the difference, especially when you have many luggage’s ( my case), clean and comfortable, all good.
Areas for improvement:
They tried to charge 2x in my card, which almost got blocked. But I managed to pay in the property via “debit”; staff are nice but they aren't warm, serious and don't smile - except cleaner and breakf...

Vanessa
What guests loved:
The rooms were extremely comfortable and huge, everything refurbished and in a very pleasant location.

Luis
What guests loved:
- Location: close to the bridge especially to the ones who need to leave the city. - Clean room, good smell of the bed clothes - Staff was friendly and helpful - On-line check-in: fast and avoid lines
Areas for improvement:
- Rooms are a bit outdated, especially the locking systems. Nothing major, but it deserves an investment. - Check-out: if you are there in a rush time, it may take some time to get through it. On-line...
J
What guests loved:
Great customer service! In particular, Emerson (the manager of the hotel) was a great guy who I enjoyed working with! I'd recommend anyone to go there and talk with him.
Areas for improvement:
All good
Jose
What guests loved:
The location is close to the continent and easy to get the BR101. I recommend it for people like us that choose Florianopolis as a place to rest and get back to the rod next day.
Areas for improvement:
There was a mistake. I understood the breakfast was included. However it wasn't. Fortunatelly my children were charged half price. Everything else were fine.